Director of a care facility for the elderly, Marie-Lou strives to introduce an innovative care philosophy named "humanitude", which is rooted in active listening and respecting residents' dignity, despite strong resistance and disagreement from some of her staff. Her encounter with Mari, a Japanese theater director battling cancer, will profoundly reshape her path and perspective on the world. By forming a deep, supportive friendship, the two women join forces in a shared struggle to make the impossible possible.