Special Announcement: Cancellation of screenings & postponement of programmes


根據香港政府公布之《預防及控制疾病(規定及指示)(業務及處所)規例》,香港法國電影節由12月2日至12月15日,於百老匯電影中心、PALACE IFC、MOViE MOViE PACIFIC PLACE放映場次將取消。香港法國電影節正積極與百老匯院線研究取消場次之重新放映安排,敬請留意電影節網站及社交媒體以獲取最新開售日期與售票信息。

- 經網頁/應用程式購買受影響場次之客人,我們會安排信用卡自動退款。退款大概需要30 - 60個工作天。
- 經票房購買受影響場次之客人,可於恢復營業後30天內親臨到觀看電影的同一戲院票房,辦理退款。

如有任何退票查詢,請電郵至info@cinema.com.hk或致電百老匯院線顧客服務熱線 2388-0002 (辦公時間:每天11:30 - 20:00)。有關電影節之安排或其他查詢請電郵至booking@hkfrenchfilmfestival.com 或致電 2823-4911 。不便之處,敬請見諒。

Hong Kong French Film Festival Special Announcement

According to the latest Prevention and Control of Disease (Requirements and Directions) (Business and Premises) Regulation by Hong Kong Government, the screenings from December 2 to December 15 at BROADWAY CINEMATHEQUE, PALACE IFC and MOViE MOViE PACIFIC PLACE will be cancelled. The festival organizer is trying to reschedule the affected screenings in the near future with Broadway Circuit. Please stay tuned with the festival website and social media channels for the new tickets on sale date and arrangement. 

The arrangements of affected screenings at Broadway Circuit are as follows:
- Customers who bought tickets of affected shows via website or mobile app, the payment will be auto refunded. It might take 30 - 60 working days.
- Customers who bought tickets of affected shows at box office, please go to the respective cinema box office within 30 days after resumed business and arrange refund or exchange same number of movie ticket or complimentary ticket.

If you have any enquiry regarding ticket refund, please email to info@cinema.com.hk or contact Broadway Circuit at 2388-0002 (11:30 - 20:00 Daily). For enquiry about the festival, please email to booking@hkfrenchfilmfestival.com or contact us at 2823-4911. Sorry for any inconvenience caused. 

©2021 Alliance Française de Hong Kong. All right reserved. Terms and Conditions.